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Texas State Hospital Experience Survey

This survey is for anyone with direct experience of a Texas state psychiatric hospital — as a patient, family member, staff, attorney, judge, or law enforcement officer. Your responses are anonymous. No names, patient numbers, or contact information are required or stored.

Your privacy: This survey collects no names, no patient IDs, and no contact information. It is not affiliated with HHSC, DSHS, or any state agency. Responses are used only for independent advocacy and public accountability reporting.
1. About You
2. The Experience
3. Your Ratings
4. Outcomes
5. Your Words

Step 1 of 5 — About You

Step 2 of 5 — The Experience

Step 3 of 5 — Rate Your Experience

Rate each statement 1 (strongly disagree) to 5 (strongly agree). Skip anything that does not apply to you.

Patient Care

The patient was treated with dignity and respect
Staff listened to the patient's concerns
The patient felt safe in the hospital
The patient was informed about their treatment plan
The patient's mental health condition improved during their stay
The patient would voluntarily return to this hospital if they needed care again

Family / Guardian Communication

I was kept informed about my loved one's care
I could reach staff when I had concerns
Discharge plans were clearly explained to me
My concerns were taken seriously and addressed

Staffing & Working Conditions

Staffing levels were adequate to provide good patient care
Hospital leadership provided adequate support to staff
Staff received adequate training for their roles
Staff burnout and high turnover was a serious problem
1 = Very poor  |  10 = Excellent

Step 4 of 5 — Outcomes

If this was not a competency restoration case, select "Not applicable."

Step 5 of 5 — Your Words

All fields below are optional. Take as much or as little space as you need. There are no right or wrong answers — honest experience is what matters here.

By submitting this form you confirm that no personally identifying information has been included that you do not wish to share. This survey is run by Enduring Branches, an independent advocacy ministry — not by any state agency.